POLICY
Return & Refund Policy.
Last updated: September 2026
Return Window
You have 7 days from the date of delivery to initiate a return. Items must be in their original condition with tags attached.
Eligible Items
- Unworn items with original tags attached
- Items in original packaging
- Items without stains, odors, or damage
- Items purchased from the Elora website
Non-Returnable Items
- Items without original tags
- Items that have been worn, washed, or altered
- Items purchased during special sale events (marked as final sale)
- Gift cards
How to Return
01
Request
Go to Returns page and select items
02
Pack
Pack items with tags in original packaging
03
Refund
Refund processed within 3-5 business days
Refund Processing
Refunds are processed within 3-5 business days after we receive and inspect the returned items. The refund will be credited to the original payment method.
- UPI: 1-2 business days
- Credit/Debit Card: 5-7 business days
- Net Banking: 3-5 business days
Need help with a return?
Contact our support team at hello@elora.example or call +91 90000 00000.